Support

Contact Us

Need help with a file requirement, found a bug, or want a new upload format added? Send us a message with the tool name, target size or dimensions, and what happened.

What To Include

Tell us the portal or platform, required file size, required dimensions, file type, and the error message you received. Do not send sensitive identity documents unless support specifically asks for a sample test file.

Response Time

We try to reply to support messages within two business days.